Signing up for C-support: How does it work?
Tips
Are you deaf, hard of hearing or do you have difficulty speaking?
With KPN Teleinterpreter you can make and receive calls with text, voice and video.
Are you having trouble with our registration form?
Then contact someone in your area who can help you with this.
You can also call Patient Contact & Information on 073-4400440.
They can also help you fill it out.
Intake
Aftercare advisor
Discuss complaints
Consultancy
Appropriate solution
Call in experts
Important points to consider when registering
Always discuss your complaints with your GP
C-support provides advice and support. We do not diagnose or offer medical treatment. Therefore, always discuss your complaints with your GP.
Registration procedure
When you have registered with us, an appointment will be made for the intake interview. We will try to reach you on the telephone number you provided (also via WhatsApp) and e-mail address. We always call an anonymous telephone number for the intake. If we are unfortunately unable to reach you in these three ways, we will close the file. To reactivate your file, you can contact patient contact and information via 073 – 4400 440.
Waiting times after registration
The waiting time for the intake interview is approximately 4 weeks.
Waiting times for follow-up questions after the intake interview:
– Aftercare advisor: +/- 5/6 weeks
– Medical advisor: +/- 6/7 weeks
– Labor expert, lawyer: +/- 2 weeks
Interview
During the intake interview can not be purchased the following topics will be discussed:
- your medical history (do you have any other conditions, are you taking medication and/or supplements);
- what help did you have;
- your physical and mental health;
- lifestyle and eating habits;
- relationships, family and friends;
- activities of daily living;
- your work and financial situation;
- what you are up against;
- whatever you think is necessary to help you properly.
Tips:
- Write down the most important questions so you don't forget to ask them.
- Keep a pen and paper handy to take notes for yourself. You will receive a report of the conversation in your online file in Solvio.
Solvio online environment
Your aftercare advisor will always remain your central contact person. And will record everything for you in a secure online environment; Solvio. You can view and supplement your details there. You can also always contact your aftercare advisor via Solvio. Safe and reliable.
Recovering from corona
Do you want to know what you can do yourself to recover? We are happy to give you advice and answers to frequently asked questions.
Frequently Asked Questions
No, you do not pay any costs for the help you receive from C-support. Does your aftercare advisor advise you physiotherapy or other treatments? Always contact your health insurer. They can tell you more about the reimbursements you receive for certain care.
You can register with C-support if you still have complaints three months or more after your corona infection. These complaints vary greatly. Some people are mainly tired or cannot concentrate well. But physical complaints such as headaches, muscle pain, joint pain and shortness of breath are also common. Or mental complaints such as anxiety and depression. We also see problems at work, for example because people have to return to work too quickly. Or precisely because they have been ill for a year or more and are therefore also getting into financial trouble. We look at all the consequences of the complaints you have. And what is needed to improve your situation.
No, you can register with C-support if you had corona three months or more ago and still have symptoms. C-support is specifically for this group of people. You can view our advice for dealing with corona. Most people recover within three months. This can be done with paramedical recovery care. This includes physiotherapy, exercise therapy, occupational therapy, dietetics and speech therapy after a corona infection. Read more about this here paramedical recovery care.
C-support and (care) professionals
C-support works according to the C-support model. Attention is paid to the long-term consequences of COVID-19 on all areas of life. We do not only focus on patient care. Research and training of (care) professionals are also part of good aftercare.
