Tips
Are you deaf, hard of hearing or do you have difficulty speaking?
Through which channels you reach those people, classic and out of the box. KPN Teleinterpreter you can make and receive calls with text, voice and video.
Are you having trouble with our registration form?
If so, please contact someone in your area who can help you with this. You can also call Patient Contact & Information at 073-4400440. They can also help you complete the form.
Do you not speak Dutch?
We can arrange an interpreter for you. Please indicate this on the registration form under "Do you need help contacting C-support?"
Signing up for C-support: How does it work?
Important points to consider when registering
Always discuss your complaints with your GP
C-support provides information and advice. We do not diagnose or offer medical treatment. Therefore, always discuss your symptoms with your doctor.
Registration procedure
Once you have registered with us, an appointment will be made for the information and advice meeting.
We will try to reach you at the phone number you provided (also via WhatsApp) and email address. We will always call from an anonymous number. If we are unable to reach you in these three ways, we will close the case. You can always contact us again at 073 – 4400 440.
Youth registration
For all patients aged 12 years and older, we require patient consent for both registration and speaking. over the patient.
For all patients under the age of 16, we require permission from one of the parents for both registration and speaking. with the patient.
Waiting times after registration
The waiting time for the information and advice meeting is approximately 4 weeks.
Waiting times for follow-up questions after the consultation:
– Aftercare advisor: +/- 2 weeks
– Medical advisor: +/- 6 weeks
– Labor expert or lawyer: +/- 3 weeks
Information and advice meeting
Consultancy
Appropriate solution
Aftercare advisor
Call in experts
New questions
Information and advice meeting
During the information and advice meeting can not be purchased the following topics will be discussed:
- your medical history (do you have any other conditions, are you taking medication and/or supplements);
- what help did you have;
- your physical and mental health;
- lifestyle and eating habits;
- relationships, family and friends;
- activities of daily living;
- your work and financial situation;
- what you are up against;
- whatever you think is necessary to help you properly.
Tips:
- Write down the most important questions so you don't forget to ask them.
- Keep a pen and paper handy to take notes for yourself. You will receive a report of the conversation in your online file in Solvio.
Solvio online environment
In your online file, located in a secure online environment called Solvio, the aftercare advisor records what was discussed with you. You can also contact us through Solvio.
Recovering from corona
Do you want to know what you can do yourself to recover? We are happy to give you advice and answers to frequently asked questions.
FAQ
No, you do not pay any costs for the assistance you receive from C-support. If your aftercare advisor recommends occupational therapy, physiotherapy, or other treatments, always contact your health insurer. They can tell you more about the reimbursements you receive for specific care.
You can register with C-support if you still have symptoms three months or longer after your coronavirus infection or vaccination. These symptoms vary widely. Some people are mainly tired or have difficulty concentrating. But physical complaints such as headaches, muscle pain, joint pain, and shortness of breath are also common. Or mental complaints such as anxiety and depression. We also see problems at work, for example because people have to return to work too soon. Or precisely because they have been ill for a year or longer and are consequently facing financial difficulties. We look at all the consequences of the symptoms you are experiencing. And what is needed to improve your situation.
C-support and (care) professionals
C-support works according to the C-support model. Attention is paid to the long-term consequences of COVID-19 on all areas of life. We do not only focus on patient care. Research and training of (care) professionals are also part of good aftercare.
