Update regarding service phasing out
At the end of March, we announced that C- and Q-support must phase out their services to patients this year. At that time, we indicated that we would provide more information at the end of May regarding what this specifically means.
At this moment, we cannot yet share information about this with certainty. An amendment proposal to the Spring Memorandum may be submitted to the House of Representatives in the short term. Such a proposal could affect whether and in what form we can continue our services. As a result, it is not yet clear what this means for how long we can provide support.
We understand that it can be difficult that there is no clarity at this moment. We expect to be able to provide more clarity regarding our services by the end of June.
For now, nothing changes for you. Patients and professionals can visit us as usual.
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Previous post of March 27, 2026
The Ministry of Health, Welfare and Sport (VWS) has confirmed in the Spring Budget Memorandum that funding for aftercare will no longer be available after 2026. It had already been indicated previously that the subsidy would cease. The Ministry believes that patients should be helped within the regular healthcare system. We have warned VWS on multiple occasions that, in our opinion, the regular healthcare system is not yet sufficiently prepared to adequately support patients with post-COVID, Q fever, and long-term symptoms following COVID-19 vaccination. We have also made every effort to secure additional funding from VWS and other parties. Since funding for aftercare ends at the end of this year and no additional funding is available, we unfortunately have no other choice and must phase out our aftercare activities in 2026.
We realize that our aftercare is of great significance to many patients. It deeply saddens us to have to share this terrible news with you. We believe it is important to phase out our services as carefully as possible and to inform everyone about this correctly and in a timely manner. In the coming weeks, we will further elaborate on exactly what these changes entail.
At this moment, nothing changes for you yet. You can still contact us with your questions as usual. We expect to be able to provide more information at the end of May regarding how the phasing out of services will look. Together with partners such as patient organizations, we remain committed to doing as much as possible for you this year.
We can imagine that this message comes as a surprise to you. Many people who use our support are dealing with long-term symptoms and uncertainty. It is therefore very understandable that this message raises concerns and questions. Below you will find the answers to questions that we can answer at this moment. As soon as there is more clarity, we will update these questions and answers.
Questions and answers
There is at the Ministry of Health, Welfare and Sport no more funding available for aftercare after 2026. That means that we this service cannot continue after 2026.
We will carefully work out exactly what this means over the coming weeks. We We will inform you when more is known about this.
There is a subsidy for a knowledge center from 2027 included in the Spring Memorandum by the Ministry of Health, Welfare and Sport. We will shape the structure of this knowledge center together with stakeholders. We will also inform you about these developments as soon as more information is available.
The phasing out of aftercare takes place not from the one the other day. INwe realize that our aftercare for many patients of great meaning is. Precisely for that reason we find we the It is important to carry out this phase-out as carefully as possible and to inform you about this. correct and to inform in a timely manner. Over the coming weeks, we will further elaborate on exactly what these changes mean.More information regarding this will be available at the end of May. At this moment, you can still contact us with your questions as usual.
As soon as there is more clarity, we will inform you via this website. We understand that uncertainty can be difficult and are doing our best to assist you as well and quickly possibly to keep informed.
There we have still no view of. We are doing our best to map this out and inform you about it later this year.
We understand that this is a very important question for you. At this moment, nothing is changing yet. You can still contact us with your questions as usual. We expect to be able to provide more information at the end of May regarding how the phasing out of services will proceed.
Yes, that is possible. You can still make use of our services. More information regarding the details of the phase-out and the timeframe involved will be available at the end of May.
The decision-making process took place in a short time, and not all consequences are clear yet. We consider it important to share only information that we know for sure. That means that we many Unable to answer questions yet.
Over the coming weeks, we will further elaborate on exactly what these changes mean. At this moment, nothing is changing yet.
Your data is stored by C-support based on your consent. In principle, files are retained for ten years following the completion of the aftercare process. This is in line with applicable laws and regulations. You can read more information about this in the privacy statement: https://www.c-support.nu/privacy-policyWe are currently assessing all actions required for the careful completion of our aftercare later this year. This includes paying attention to the careful handling and closure of patient files. Once there is more clarity on this, all patients will be informed personally.
Should you decide you wish to have your file deleted, you can submit a deletion request by logging into Solvio with your username and password. A message via Conversations or filing a Amendment request is sufficient for this. Your aftercare advisor can support you with this if necessary. If you are unable to log in, the file can only be deleted after we have received a copy of a valid proof of identity. You can submit this by email via info@c-support.nuOn the copy of your proof of identity, you can obscure the strip of numbers at the bottom of the passport, the so-called 'machine readable zone', the passport number, and the citizen service number (BSN). These are details we do not need. You can optionally use the KopieID app for this. Your request will be processed as soon as possible, but certainly within four weeks. You will be contacted by telephone in advance to verify your identity so that we can delete the correct file. When you have the file deleted, this means that you are having the entire contents of your file erased, including both data and, for example, meeting minutes. This is possible NOT ALLOWED be undone.
