Help guide

You are dealing with medical setbacks

You need general support with mental health

• Thuisarts.nl:
  Thuisarts.nl is a website, created by doctors and with the help of patient organizations, where you can find information about health and illness. On Thuisarts.nl you can read information as well as watch videos with advice.
• Trimbos:
  The Trimbos Institute is a national knowledge institute. They advise and inform you about various themes in the field of mental health. They also offer training and e-learning on these themes.
• Movisie:
  Movisie is the national knowledge institute for the social domain. They advise and inform you about various themes surrounding social issues.

You need help with specific expertise

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Medical advisors will also be consulted about specific questions for help if necessary. Registration and service provision are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Medical advisors will also be consulted about specific questions for help if necessary. Registration and service provision are free.
• Paramedical recovery care:
  This care is available for post-COVID patients, where basic insurance covers treatments for a physiotherapist, occupational therapist, speech therapist and dietician. A referral from the GP is required for this.
• Youth Health Care (JGZ):
  Within the municipality, the JGZ is concerned with the health, development and growth of your child. You can go here for free advice, information, basic medical care and support in growing up and raising children. This also includes the Consultation Bureau for children aged 0-4 and GGD Youth Health Care for children aged 4-18.
• Pediatrician:
  medical specialist who has specialized in the health of children and young people, from newborns to young adults of 18 years, in which all conditions, with the exception of operations, are treated. These can be both complex psychological and physical complaints. A referral from the general practitioner is required for this, for which the general practitioner must also make an indication.

You are dealing with psychological and social setbacks

You need general support for psychological and social adversity

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Medical advisors will also be consulted about specific questions for help if necessary. Registration and service provision are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Medical advisors will also be consulted about specific questions for help if necessary. Registration and service provision are free.
• The Parent Phone:
  The Parent Helpline is for every (grand)parent, (temporary) caregiver, babysitter, etc. You can call us on weekdays (085–1304658) and can be reached between 9:00 AM and 15:00 PM and between 20:00 PM and 22:00 PM for parenting questions and family issues.
• Dutch Youth Institute:
  The national knowledge centre on growing up with reliable information and practical tips on growing up and raising children. They help you to apply that knowledge. Also if you are struggling with tensions at home, you will find tips here to deal with the tensions.
• General Social Work (AMW):
  At the AMW, care providers work within the social sector: they support clients in solving and dealing with problems and disruptions in their functioning in interaction with their environment. Here you can go for help and guidance with psychosocial problems and questions, for example in the area of ​​loneliness, domestic violence, coping with grief, problems at work and finances. General Social work is organised regionally. If you want to contact us, you can look up the details of the local AMW online
• Social worker:
  A social worker focuses on social participation, within the family, neighborhood or district. They connect by offering activities, de-stressing and 'participating' to strengthen solidarity. Social workers are connected to neighborhood social work or social organizations, such as informal care and/or volunteer organizations in your municipality
• coach:
  A coach guides people in their personal development. Coaches all have their own expertise.
• MIND Correlation:
  MIND Korrelatie is the helpline of MIND. They will help you with psychological complaints or psychosocial problems. You can call, chat or WhatsApp with MIND Korrelatie (0900–1450). Every working day from 9:00-21:00. These care providers offer free and anonymous help and advice.
• Hey it's okay:
  Hey het isOké ​​is a website of the national government and offers help if you suffer from anxiety and depression. It provides help options, conversation tips, information about mental disorders and fables and facts. Also for employers and young people.
• Anxiety, Obsession and Phobia Foundation:
  It can help to share your fear. The Anxiety, Compulsion and Phobia Foundation (0343–753009) has a telephone helpline. This organization is available every working day from 9:00 to 13:30. You can also get in touch with others who suffer from anxiety via the website.

You need specific expertise

• General practitioner and practice assistant for mental health care (POH-GGZ):
  The POH-GGZ has a supporting role within the GP practice and works alongside and under the responsibility of the GP in the field of psychological complaints. He or she often has a first role in assessing the urgency of the request for help with regard to what is needed and can also conduct a number of conversations for guidance. In consultation with the GP, he/she can refer if more specialized help is needed.
• Psychologist:
  A psychologist has specialized in behavior, feelings, thoughts and the general mental or spiritual health of people. He or she can investigate what you are suffering from and help you through conversations, where you learn to deal with your problem or situation more easily. Some of them have specialized in certain problems or in a certain target group.
• Psychotherapist:
  A psychotherapist is a psychologist who has further specialized in treating clients with complex, psychological complaints. This treatment is often intensive, long-term and usually falls under specialized mental health care. Many psychotherapists have specialized in certain problems.
• Psychiatrist:
  This is a medical specialist (doctor) who specializes in mental health and illnesses. He/she can prescribe medication and guide people, often together with a psychologist or (psycho)therapist. Many psychiatrists focus on certain specific illnesses or target groups.
• Educational psychologist:
  An educational psychologist deals with the treatment of children and young people who are hindered in their development in daily life by, for example, psychological problems, learning disabilities, but also problems as a result of mental or physical limitations. The educational psychologist can help to deal well with parents, school and other care providers.
• Online therapy/coaching:
  With online therapy/coaching you can take online self-help courses and tests: This will help you better deal with your thoughts about suicide or help you determine whether you need help now.
• 113 suicide prevention:
  It can help to share your thoughts and feelings. People with suicidal thoughts and their loved ones can always call here (anonymously). Even when you are having a hard time, but still see life as a challenge. This is an accessible online help provider (www.113.nl) and telephone assistance (0800-0113) by professionals and volunteers.

You are dealing with setbacks around school

In the area of ​​financial matters

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. For complex financial questions, an aftercare advisor with financial knowledge can be called upon. Registration and service are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. For complex financial questions, an aftercare advisor with financial knowledge can be called upon. Registration and service are free.
• DUO:
  DUO offers information for students, repayers and teachers. You can contact them with questions about student finance, student debt, travel (Cancel public transport card), tuition fees (reclaim or terminate the term arrangement), diplomas and state examinations.
• The Social Neighborhood Team:
  The Social District Team is part of the municipality and has various possibilities to support you with your finances, debts and administration. The goal is to get and keep your finances in order. You decide for yourself what kind of help you want to use.
• Money fit:
  On the Geldfit website you will find free information about money in your situation. They will show you the way with tips or personal advice. Geldfit offers a free test. For further questions about your financial situation you can call them anonymously via 0800–8115.
• NIBUD:
  The NIBUD has various resources to help you with your financial situation, with Personal Budget Advice or the Buffer Calculator. You can also see what financial support you are entitled to, get an overview of your finances or create a savings plan.
• FiKks:
  FiKks works via an app. You can make an overview of your finances. You can get support from a free personal buddy. You remain anonymous.
• Debt Help Buddy:
  Through SchuldHulpMaatgje you can get help from a certified volunteer. He/she offers support and guidance with money worries and/or debt problems. The volunteer will work with you to get your finances back in order without judging and free of charge.
• MoneyFit: MoneyFit helps young people between 16 and 26 to deal with their money in a fit way. They provide tips and information about everything that has to do with money within the themes of studying, working, health, free time, living and above all saving money.

In terms of the feasibility of your studies

• Secondary education – Mentor
• Secondary education – Dean
• Vocational education – Study advisor
• Vocational education – Student desk

In the area of ​​stress and uncertainty

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Medical advisors will also be consulted about specific questions for help if necessary. Registration and service provision are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Medical advisors will also be consulted about specific questions for help if necessary. Registration and service provision are free.
• Dutch Youth Institute:
  The Dutch Youth Institute is a national knowledge center with reliable information and practical tips about growing up and raising children. They help you apply that knowledge. You can also find tips here to deal with tensions at home.
• The Thrush Line:
  The volunteers of De Luisterlijn offer a listening ear and are available day and night, by phone (088–0767000), email and chat, for an anonymous and confidential conversation. For example, to discuss your concerns.
• The Child Helpline:
  The Child Helpline is for children between 8 and 18 years old who have concerns and would like to share them. You can call (0800-0432) or chat every day between 11:00 and 21:00. If you want to talk to peers, you can talk to each other on the forum.
• @Ease:
  At @Ease, prevention of mental and social problems is central for young people between the ages of 12 and 25. If you have something on your mind and want to discuss it, you can chat on @Ease.nl from Monday to Thursday between 15:30 and 18:00. You can also come by for a chat.
• In your head:
  In je bol is the starting point for mental health support for young people aged 16 to 27. You can reach them daily between 2:00 PM and 10:00 PM for a listening ear, by phone at 0800-0450 or via chat.
• Spiritual Care:
  A spiritual caregiver provides guidance, help and advice if you have questions about life. Life questions can arise when you are faced with a major event; a suddenly uncertain future, the experience of vulnerability and isolation. A spiritual caregiver is there for everyone. It does not matter whether you believe or which faith you have.
• Psychologist online: There are several organizations that offer psychological help via Skype, Facetime, Whatsapp, chat and email.

You are dealing with setbacks regarding work/income as a self-employed person or entrepreneur

You need help with financial matters

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. In the case of complex issues concerning work, an employment expert and/or employment lawyer can be called upon. In the case of complex financial questions, an aftercare advisor with financial knowledge can be called upon. Registration and service provision are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. In case of complex issues around work, an employment expert and/or employment lawyer can be called upon. In case of complex financial questions, an aftercare advisor with financial knowledge can be called upon. Registration and services are free.
• Budget coach:
  A budget coach can help you get a grip on your financial situation that has changed due to certain life events. The possible financial consequences can be solved or prevented.
• Assistance for self-employed persons:
  Self-employed persons can get into (temporary) financial difficulties that threaten the continued existence of their company. In certain cases, they can then appeal to the Self-employed Persons Assistance Act (Bbz). The municipality decides whether a (starting) self-employed person receives Bbz.
• Social Affairs:
  Those who cannot provide for their own livelihood can receive benefits from the municipality. The municipality can set requirements. You can contact the social affairs department of your own municipality. Social Affairs implements parts of the Social Support Act, among other things.
• Social neighborhood team:
  The Social District Team is part of the municipality and has various possibilities to support you with your finances, debts and administration. The goal is to get and keep your finances in order. You decide for yourself what kind of help you want to use.
• Debt Assistance Office:
  Bureau Schuldhulpverlening is part of the municipality and advises and mediates in financial and debt problems. This agency can try to establish a debt settlement for you with the help of a debt relief process. To this end, the agency mediates between you and your creditors.
• Money fit:
  On the Geldfit website you will find free information about money in your situation. They will show you the way with tips or personal advice. Geldfit offers a free test. For further questions about your financial situation you can call them anonymously via 0800–8115.
• NIBUD:
  The NIBUD has various resources to help you with your financial situation, with Personal Budget Advice or the Buffer Calculator. You can also see what financial support you are entitled to, get an overview of your finances or create a savings plan.
• FiKks:
  FiKks works via an app. You can make an overview of your finances. You can get support from a free personal buddy. You remain anonymous.
• Local network: There are also agencies in your own area that can help you with financial matters. Think of a bookkeeper, accountant or bank. See which organization, inside or outside your own network, best suits your situation.

You need help with choices in your business operations and the future as an entrepreneur

• Chamber of Commerce:
  The advisors of the Chamber of Commerce offer free advice and a customized step-by-step plan, when you are going through a difficult time with your own company. You can call 0800–2117.
• About Red:
  About Rood is a volunteer organization that guides and supports you as an entrepreneur with a (re)start, debts, administrative backlogs and business termination. Entrepreneurs help each other solve their problems and work towards a financially healthy future.
• Entrepreneurial sounding board:
  This foundation offers support to SME entrepreneurs. This can be advice to starters, guidance for entrepreneurs who want to grow, innovate, reorganize or transfer. They also offer help in the event of imminent bankruptcy. They help you for free.
• Assistance for self-employed persons:
  Self-employed persons can get into (temporary) financial difficulties that threaten the continued existence of their company. In certain cases, they can then appeal to the Self-employed Persons Assistance Act (Bbz). The municipality decides whether a (starting) self-employed person receives Bbz.
• National Ombudsman:
  The National Ombudsman will advise you and show you the way to the right counter if there is a dispute with a municipality or a government agency.
• Possible referral:
  The municipality determines the scope for the entrepreneur with municipal policy. Making regulations and legislation transparent and accessible is part of this.

You could use some help with stress and uncertainty

• Q-support:
  As a Q fever patient you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. For medical, specific questions, you can call on a medical advisor. Registration and service are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. For medical, specific questions, you can call on a medical advisor. Registration and service are free.
• Social neighborhood team:
  has various possibilities to support you with uncertainty and stress and/or shows you the way where you can go for this. The goal is to improve your mental health and to discuss additional personal problems. The Social District Team can also help you and, if necessary, refer you to the right organization in your place of residence.
• General practitioner and practice assistant for mental health care (POH-GGZ):
  The POH-GGZ has a supporting role within the GP practice and works alongside and under the responsibility of the GP in the field of psychological complaints. He or she often has a first role in assessing the urgency of the request for help with regard to what is needed and can also conduct a number of conversations for guidance. In consultation with the GP, he/she can refer if more specialized help is needed.
• Psychologist:
  A psychologist has specialized in behavior, feelings, thoughts and the general mental or spiritual health of people. He or she can investigate what you are suffering from and help you through conversations, where you learn to deal with your problem or situation more easily. Some of them have specialized in certain problems or in a certain target group.
• Psychologist online:
  There are several organizations that offer psychological help via Skype, Facetime, Whatsapp, chat and email.
• Spiritual care:
  A spiritual caregiver provides guidance, help and advice if you have questions about life. Life questions can arise when you are faced with a major event; a suddenly uncertain future, the experience of vulnerability and isolation. A spiritual caregiver is there for everyone. It does not matter whether you believe or which faith you have.

You are dealing with setbacks regarding work/income as an employee

You need help with work-related matters

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. In the case of complex issues concerning work, an employment expert and/or employment lawyer can be called upon. Registration and service provision are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. In case of complex issues around work, you can call on an employment expert and/or employment lawyer. Registration and services are free.
• Company doctor or occupational health service:
  For example, you can go to a company doctor to prevent yourself from falling ill at work, you can go to the company doctor for preventive advice. If you have already reported sick, the company doctor will determine your limitations in a problem analysis. In this, he/she will also advise you on what possibilities to work you still have.
• Corporate social work:
  Company social work can be used for problems on a social-emotional level. The company social worker will look with you at what is going on. The goal is to remove tensions so that attention can be focused on the work. Often a company social worker is connected to your organization, otherwise you can ask your HR department.
• Confidential advisor:
  A confidant is a person within a company or school or the direct environment of people, to whom one can tell confidential matters. This can be related to, for example, sexual harassment or personal problems.
• Union:
  The trade union is a party that represents both individual and collective interests of employees and has a negotiating position in employment conditions such as working hours, wages and compensation.
• Legal expenses insurance module employment:
  Are you in conflict with your employer? The insurance company where you pay premiums can assist you and provide legal assistance and advice in this situation.
• Social Counselors:
  A social councillor provides information on financial or legal issues. They are located near you and are happy to help you solve problems concerning, for example: finances, work, housing, education costs and family law.
• UWV:
  Perhaps you are not working or only working part-time due to illness. You can read about this on the UWV website income en reintegration.
• Method:
  This website provides you with information, tips and tools to support people with an infectious disease to remain in work, find suitable work, or leave work.
• WorkCOVID19:
  This website provides information, tips and tools for job retention for employees with long-term COVID complaints.

You need help with financial matters

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. For complex financial questions, an aftercare advisor with financial knowledge can be called upon. Registration and service are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. For complex financial questions, an aftercare advisor with financial knowledge can be called upon. Registration and service are free.
• UWV:
  Perhaps you are not working or only working part-time due to illness. You can read about this on the UWV website income en reintegration.
• WorkCOVID19:
  This website provides information, tips and tools for job retention for employees with long-term COVID complaints.
• Social Affairs:
  Those who cannot provide for their own livelihood can receive benefits from the municipality. The municipality can set requirements. You can contact the social affairs department of your own municipality, the work and income office. They implement parts of the Social Support Act, among other things.
• Social Neighborhood Team:
  Has various possibilities to support you with your finances. The goal is to get and keep your finances in order. You decide for yourself what kind of help you want to use (budget management or help with administration). Perhaps more is needed, for example because you have debts. The Social District Team can also help you in that case.
• Debt Assistance Office:
  Bureau Schuldhulpverlening is part of the municipality and advises and mediates in financial and debt problems. This agency can try to establish a debt settlement for you with the help of a debt relief process. To this end, the agency mediates between you and your creditors.
• Tax authorities:
  You may be entitled to benefits due to a change in your financial situation. The tax authorities provide insight into whether you are eligible for this by means of calculation tools on the website.
• Social Counselors:
  A social councillor provides information on financial or legal issues. They are located near you and are happy to help you solve problems concerning, for example: finances, work, housing, education costs and family law.
• Legal helpdesk:
  The Legal Desk provides free legal advice. On the website they help with information, tips and sample letters. They can also provide personal advice. You can also go to the desk in your region. If you call 0900–1966 you only pay the call costs. In addition, you can use walk-in hours in various municipalities for free.
• Money fit:
  On the Geldfit website you will find free information about money in your situation. They will show you the way with tips or personal advice. Geldfit offers a free test. For further questions about your financial situation you can call them anonymously via 0800–8115.
• NIBUD:
  has various resources to help you with your financial situation, with Personal Budget Advice or the Buffer Calculator. You can also see what financial support you are entitled to, get an overview of your finances or create a savings plan.
• FiKks:
  FiKks works via an app. You can make an overview of your finances. You can get support from a free personal buddy. You remain anonymous.
• Debt Help Buddy:
  They are focused on discussing (imminent) debts early and offering help via the internet. Without judging, they will help you get your finances back in order for free. And help you towards a debt-free life. Also look at www.uitdeschulden.nu
• MoneyFit:
  helps young people between 16 and 26 to deal with their money in a healthy way. If you have any questions, you can chat with them on the site.

You could use some help with stress and uncertainty

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Medical advisors will also be consulted about specific questions for help if necessary. Registration and service provision are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Medical advisors will also be consulted about specific questions for help if necessary. Registration and service provision are free.
• General practitioner and practice assistant for mental health care (POH-GGZ):
  The POH-GGZ has a supporting role within the GP practice and works alongside and under the responsibility of the GP in the field of psychological complaints. He or she often has a first role in assessing the urgency of the request for help with regard to what is needed and can also conduct a number of conversations for guidance. In consultation with the GP, he/she can refer if more specialized help is needed.
• Confidential advisor:
  is a person within a company or the direct environment of people, to whom one can tell confidential matters. This can be related to sexual harassment or personal problems. You can find this via your HR department.
• Psychologist:
  A psychologist has specialized in behavior, feelings, thoughts and the general mental or spiritual health of people. He or she can investigate what you are suffering from and help you through conversations, where you learn to deal with your problem or situation more easily. Some of them have specialized in certain problems or in a certain target group.
• Psychologist online:
  There are several organizations that offer psychological help via Skype, Facetime, Whatsapp, chat and email.
• Spiritual Care:
  A spiritual caregiver provides guidance, help and advice if you have questions about life. Life questions can arise when you are faced with a major event; a suddenly uncertain future, the experience of vulnerability and isolation. A spiritual caregiver is there for everyone. It does not matter whether you believe or which faith you have.

About a conflict with your employer

• Q-support:
  As a Q fever patient, you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. In the case of complex issues concerning work, an employment expert and/or employment lawyer can be called upon. Registration and service provision are free.
• C-support:
  As a post-COVID patient, you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. In case of complex issues around work, you can call on an employment expert and/or employment lawyer. Registration and services are free.
• Company doctor or occupational health service:
  For example, you can go to a company doctor to prevent yourself from falling ill at work, you can go to the company doctor for preventive advice. If you have already reported sick, the company doctor will determine your limitations in a problem analysis. In this, he/she will also advise you on what possibilities to work you still have.
• UWV:
  You contact the UWV when the reintegration does not go well or when the vision of the company doctor is incorrect in your opinion. expert opinion at the UWV there is an independent advice on the reintegration. This advice from the UWV is not free and can be requested by both employees and employers.
• Mediator:
  You hire a mediator if you have problems with your employer and you cannot resolve them together. This neutral mediator will work with you and your employer to find a good solution to the conflict.
• Legal assistance insurance:
  If you have legal assistance insurance in the area of ​​work and income, you will receive legal assistance in conflicts about, for example, an employment contract, your income from employment and dismissal. In addition, you will be assisted in the event of physical or mental damage that you suffered during your work as an employee, for example due to an industrial accident.
• Legal helpdesk:
  The Legal Desk provides free legal advice. On the website they help with information, tips and sample letters. They can also provide personal advice. You can call 0800-8020 for free. You can also use the walk-in hours at the desk in different municipalities in your region.
• Union:
  If you are a member of the union, you can use their support. They help you during the legal process because of labor law, pensions, occupational diseases, personal injury, debt collection procedures and social security.
• Lawyer:
  If mediation is not sufficient, the subdistrict court can offer a solution for both parties. Keep in mind that the atmosphere at work can deteriorate as a result. It is advisable to seek paid legal assistance from a lawyer.

This concerns income questions without a (paid) job

About your right to benefits

• Municipality – The social neighborhood team:
  The Social District Team has various options to support you with your finances. The goal is to get and keep your finances in order. You decide for yourself what kind of help you want to use. Think for example of budget management or help with your administration. But maybe more is needed, for example because you have debts. The Social District Team can also help you in that case.
• Social Counselors:
  A social councillor provides information on financial or legal issues. They are located near you and are happy to help you solve problems concerning, for example: finances, work, housing, education costs and family law.
• MEE Foundation:
  MEE is committed to people with a disability or a chronic illness and their network. In all areas of life and in all phases of life. An independent client support worker from MEE can listen to you and think along with you about your situation. Call: 0900-9998888.

About financial aspects

• Debt assistance:
  Bureau Schuldhulpverlening is part of the municipality and advises and mediates in financial and debt problems. This agency can try to establish a debt settlement for you with the help of a debt relief process. To this end, the agency mediates between you and your creditors.
• Money fit:
  On the Geldfit website you will find free information about money in your situation. They will show you the way with tips or personal advice. Geldfit offers a free test. For further questions about your financial situation you can call them anonymously via 0800–8115.
• NIBUD:
  The NIBUD has various resources to help you with your financial situation, with Personal Budget Advice or the Buffer Calculator. You can also see what financial support you are entitled to, get an overview of your finances or create a savings plan.
• FiKks:
  FiKks works via an app. You can make an overview of your finances. Do you want someone to think along with you? Then FiKks gives you a free personal buddy. You remain anonymous.
• Debt Help Buddy:
  A volunteer from SchuldHulpMaatje will help you get your finances back in order, free of charge and without judgement.

It concerns a business conflict

National Ombudsman:
The National Ombudsman will advise you and show you the way to the right counter if there is a dispute with a municipality or a government agency.

Legal assistance insurance:
If you have legal assistance insurance in the domain of work and income, you will receive legal assistance in conflicts about, for example, an employment contract, your income from employment and dismissal. In addition, you will be assisted in the event of physical or mental damage that you received during your work as an employee, for example due to an industrial accident.

The Legal Telephone:
The Legal Helpline provides free legal advice to everyone, both private individuals and entrepreneurs. If you call 0900-1966 you only pay the call costs.

Legal helpdesk:
The Legal Desk provides free legal advice. On the website they help with information, tips and sample letters. They can also provide personal advice. You can also go to the desk in your region. If you call 0900-1966 you only pay the call costs. In addition, you can use walk-in hours in various municipalities for free.

Union:
The union can help you during the legal process because of labor law, pensions, occupational diseases, personal injury, debt collection procedures and social security. You must be a member of a union to use services.

Possible referral:
The municipality determines the scope for the entrepreneur with municipal policy. Making regulations and legislation transparent and accessible is part of this. The municipality can also call on the social neighbourhood team for access to the WMO (Social Support Act for vulnerable and needy groups).

Meaningful Life & social assistance

You have questions about organizing your life

You want general help with your (life) questions

• Lifestyle coach:
  The lifestyle coach supports people to make better choices in their daily lives, focused on the important pillars: nutrition, exercise, stress, relaxation and sleep. The most important characteristic of a lifestyle coach is that his or her approach has coaching as a basis.
• Humanitas:
  Humanitas is a national volunteer organization that helps you to change something about your situation. It offers practical help, tips, friendly contact and a listening ear. They are buddies that can be of great help to you.
• Spiritual Care:
  A spiritual caregiver provides guidance, help and advice if you have questions about life. Life questions can arise when you are faced with a major event; a suddenly uncertain future, the experience of vulnerability and isolation. A spiritual caregiver is there for everyone. It does not matter whether you believe or which faith you have.

You want to expand your social network

• Meeting place/community center:
  People come together at meeting places and community centres. People who need social contacts, have a request for help or would like to do something in society. There is often also guidance available. You can find this information on the website of your municipality.
• Neighborhood workers:
  A neighbourhood worker helps to increase the mutual contact between neighbours in a residential area. If necessary, ask your municipality how you can get in touch with them.
• Salvation Army:
  A place where you come home and are seen. That is the Salvation Army's community living rooms. Everyone is welcome - for a cup of coffee and a chat.
• Volunteer work:
  Volunteering can lead to expanding your network. This often gives a lot of satisfaction and meaning in your life. The municipality is aware of the volunteer network in your place of residence.
• Q-uestion:
  This is a patient association for Q fever patients. They also both peer contact for Q fever patients: There are regional Q circles in various places in the country where Q fever patients (and possibly their loved ones) from the same region regularly talk to each other, exchange experiences, share knowledge and undertake activities together.
• PostCovid NL:
  This is a patient association for post-COVID patients. They offer online support and participation in self-support groups via postcovidnl.nl. In addition, they organize peer contact for post-COVID patients to experience support from each other.
• Long COVID Netherlands:
  Long COVID Nederland is a patient association by and for patients who, through a facebook group provide each other with support and information.
• KLC:
  Children with Long COVID (KLC) is a patient association, by and (specifically) for parents of children with Long COVID. Through a facebook group support and information is offered to each other.

You are dealing with (conflict) situations in the family, a relationship and/or family

For children and young people

• The Child Helpline:
  The Child Helpline is for children between 8 and 18 years old who have concerns and would like to share them. You can call (0800-0432) or chat every day between 11:00 and 21:00. If you want to talk to peers, you can talk to each other on the forum.
• @Ease:
  At @Ease, prevention of mental and social problems is central for young people between the ages of 12 and 25. If you have something on your mind and want to discuss it, you can chat on @Ease.nl from Monday to Thursday between 15:30 and 18:00. You can also come by for a chat.
• In your head:
  In je bol is the starting point for mental health support for young people aged 16 to 27. You can reach them daily between 2:00 PM and 10:00 PM for a listening ear, by phone at 0800-0450 or via chat.
• Youth worker:
  The youth work that is active in your municipality, district or neighborhood can be found online. Many youth work organizations now have an account on Instagram or TikTok in addition to a website.

About parenting & family

• General practitioner and practice assistant for mental health care (POH-GGZ):
  The POH-GGZ has a supporting role within the GP practice and works alongside and under the responsibility of the GP in the field of psychological complaints. He or she often has a first role in assessing the urgency of the request for help with regard to what is needed and can also conduct a number of conversations for guidance. In consultation with the GP, he/she can refer if more specialized help is needed.
• Center for Youth and Family (CJG):
  CJG offers help and advice on parenting is the place where parents, children and professionals can go with all their questions about health, growing up and parenting. A tool on the website provides insight into which organisation in your municipality can offer parenting support. Some municipalities organise help via the CJG. Other municipalities have social (neighbourhood) teams, youth teams or websites with complete care and parenting information.
• Neighborhood teams:
  A neighbourhood team is a professional team that helps residents of the neighbourhood, such as children and their parents. A neighbourhood team is always in the neighbourhood and takes action when a family has questions or concerns. The approach is: what is going well, what is possible. A neighbourhood team consists of various professionals, such as a social worker and an educational psychologist. The website of your municipality states how to contact the neighbourhood team.
• Youth doctor:
  The youth doctor supports children, young people and their parents in growing up healthy, and in health threats, illness and developmental problems. With prevention, (early) detection, (pre)diagnostics, guidance, treatment and targeted referral, the youth doctor is responsible for timely and adequate access to and use of care and assistance. You can find a youth doctor via the organization that has been appointed by your municipality to offer residents help, such as CJG, social (neighborhood) teams or youth teams.
• Youth Health Care (JGZ):
  Within your municipality, the JGZ is concerned with the health, development and growth of your child. You can go here for free advice, information, basic medical care and support in growing up and raising children. This also includes the Consultation Bureau for children aged 0-4 and GGD Youth Health Care for children aged 4-18.
• The Parent Phone:
  The Parent Helpline is for every (grand)parent, (temporary) caregiver, babysitter, etc. You can call us on weekdays (085–1304658) and can be reached between 9:00 AM and 15:00 PM and between 20:00 PM and 22:00 PM for parenting questions and family issues.
• Family Contact Point:
  The Contact Point Family is for the family itself or for professionals in youth care and education. You can contact this telephone line of ARQ Knowledge Center Child, Family and Psychotrauma (088–3305599). This line is available every working day between 10:00-12:00 and 14:00-16:00.
• Youth care:
  Youth care organizations help children, young people and their parents to grow up safely. This can be done in many ways: at home or in an institution, short or long, individually or as a family. Children and young people usually receive the help voluntarily. Prevention therefore plays an important role in Dutch youth care.
• Family coach:
  A family coach provides private coaching to families. Through conversations, you as a parent receive coaching and tips on parenting, communication and insights into family dynamics. You can begin to see and break through ingrained patterns and improve mutual communication.

As a partner

• General practitioner and practice assistant mental health care POH-GGZ:
  The POH-GGZ has a supporting role within the GP practice and works alongside and under the responsibility of the GP in the field of psychological complaints. He or she often has a first role in assessing the urgency of the request for help with regard to what is needed and can also conduct a number of conversations for guidance. In consultation with the GP, he/she can refer if more specialized help is needed.
• Psychologist :
  A psychologist has specialized in behavior, feelings, thoughts and the general mental or spiritual health of people. He or she can investigate what you are suffering from and help you through conversations, where you learn to deal with your problem or situation more easily. Some of them have specialized in certain problems or in a certain target group.
• Psychotherapist:
  A psychotherapist examines and treats psychological complaints that are related to various problems. In the treatment of, for example, anxiety and mood disorders, personality problems, identity disorders or behavioral disorders, you tackle the causes of your problem or a difficult situation together.
• Psychiatrist:
  This is a medical specialist (doctor) who specializes in mental health and illnesses. He/she can prescribe medication and guide people, often together with a psychologist or (psycho)therapist. Many psychiatrists focus on certain specific illnesses or target groups.
• General Social Work:
  The AMW falls within the social sector: this tries to support people in solving and dealing with problems and disruptions in their functioning in interaction with their environment. Here you can go for help and guidance with psychosocial problems and questions, for example in the area of ​​(real) divorce, loneliness, domestic violence, coping with grief, problems at work, financial problems, problems with authorities and relationship problems. General Social work is organised regionally. If you want to contact us, you can look up the details of your local AMW online.
• Relationship therapy:
  Relationship therapy is a form of therapy or guidance, which aims to improve a (marriage) relationship. Sometimes this is also called system or family therapy. There are different forms, depending on where your need lies and what problem is at play.
• Sexologist:
  The sexologist will work with you and possibly your partner to consider questions relating to sexuality. This practitioner is usually a psychologist, a doctor or a social worker who specializes in sexual problems.

You are dealing with questions about living loss and/or grief

For questions about psychological and social problems

• Q-support:
  As a Q fever patient you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Registration and service are free.
• C-support:
  As a post-COVID patient you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Registration and service are free.
• General practitioner and practice assistant for mental health care (POH-GGZ):
  The POH-GGZ has a supporting role within the GP practice and works alongside and under the responsibility of the GP in the field of psychological complaints. He or she often has a first role in assessing the urgency of the request for help with regard to what is needed and can also conduct a number of conversations for guidance. In consultation with the GP, he/she can refer if more specialized help is needed.
• Spiritual Care:
  Spiritual care is professional guidance, assistance and advice in the area of ​​meaning and philosophy of life. Life questions can arise when you are faced with a major event in your life; a suddenly uncertain future, the experience of vulnerability and isolation.
• Occupational therapist:
  An occupational therapist helps people who have problems performing their daily activities due to physical or psychological limitations. Together they look for what is possible and how that is possible.
• Q-uestion:
  This is a patient association for Q fever patients. They also offer peer contact for Q fever patients: There are regional Q circles in various places in the country where Q fever patients (and possibly their loved ones) from the same region regularly talk to each other, exchange experiences, share knowledge and undertake activities together.
• PostCovid NL:
  This is a patient association for post-COVID patients. They offer online support and participation in self-support groups via postcovidnl.nl. In addition, they organize peer contact for post-COVID patients to experience support from each other.
• Long COVID Netherlands:
  Long COVID Nederland is a patient association by and for patients who, through a facebook group provide each other with support and information.
• KLC:
  Children with Long COVID (KLC) is a patient association, by and (specifically) for parents of children with Long COVID. Through a facebook group support and information is offered to each other.

In case you need a coaching program

• Grief coach:
  A grief coach quickly recognizes what kind of support you need to regain some balance and deal with your emotions better. For example, when losing a job or the content of your daily life.
• Spiritual Care:
  A spiritual caregiver provides guidance, help and advice if you have questions about life. Life questions can arise when you are faced with a major event; a suddenly uncertain future, the experience of vulnerability and isolation. A spiritual caregiver is there for everyone. It does not matter whether you believe or which faith you have.
• Psychologist:
  A psychologist has specialized in behavior, feelings, thoughts and the general mental or spiritual health of people. He or she can investigate what you are suffering from and help you through conversations, where you learn to deal with your problem or situation more easily. Some of them have specialized in certain problems or in a certain target group.
• Psychotherapist:
  A psychotherapist is a psychologist who has further specialized in treating clients with complex, psychological complaints. This treatment is often intensive, long-term and usually falls under specialized mental health care. Many psychotherapists have specialized in certain problems.
• Psychiatrist:
  This is a medical specialist (doctor) who specializes in mental health and illnesses. He/she can prescribe medication and guide people, often together with a psychologist or (psycho)therapist. Many psychiatrists focus on certain specific illnesses or target groups.
• Psychosocial therapist:
  The psychosocial therapist will investigate with you and provide insight into obstructive habits and deeper blockages in your daily life.

Help with thoughts of suicide

Are you depressed and have suicidal tendencies?

GP:
Contact your family doctor. He or she is also familiar with your family situation and can act immediately and call in emergency services. He or she can also refer you to mental health services.

Online therapy/coaching:
With online therapy/coaching you can take online self-help courses and tests: This will help you better deal with your thoughts about suicide or help you determine whether you need help now.

113 Suicide prevention:
It can help to share your thoughts and feelings. People with suicidal thoughts and their loved ones can always call here (anonymously). Even when you are having a hard time, but still see life as a challenge. This is an accessible online help provider (www.113.nl) and telephone assistance (0800-0113) by professionals and volunteers.

The above help options do not suit me

You can then contact:

• GP:
  Your GP will be happy to help you if you do not know what help you need. He or she will help you to clarify your questions and refer you.
• Share your concern:
  Discuss in confidence with someone in your network that you are in a knot and that you do not know what to do. Think of friends, neighbors, someone from the company where you work, a family member/partner, church.
• Q-support:
  As a Q fever patient you can register with Q-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Registration and service are free.
• C-support:
  As a post-COVID patient you can register with C-support. One of the aftercare advisors will listen to your complaints and the consequences of these on your physical and mental health, social life and work and income. Registration and service are free.