In conversation about dissatisfaction
The starting point for handling complaints is that the person who is dissatisfied first discusses the complaint where it arose. You may be able to reach a solution in good consultation. You can contact the person you are dissatisfied with directly and/or the manager of the team in which the employee works.
Would you rather speak directly to our complaints officer? Please contact C-support by phone at 073 4400 440. Your request will be passed on and our complaints officer will call you back as soon as possible.
To file a complaint
You can also file your complaint using the complaint form below. Or send an email with the complaint notification and your name and telephone number to: complaints@c-support.nu
Quasir: independent handling of complaints
If you are not satisfied with the handling of your complaint after submitting and discussing it, you can contact Quasir. This is an independent body for complaints and disputes to which C-support is affiliated. You can contact Quasir and make your complaint known using the contact details below. A complaints officer from Quasir will contact you within 48 hours (on working days). The complaints officer will then advise you and help you resolve your complaint.
Contact details Quasir
- Submit a complaint via the form of Quasir
- Post: Quasir, Complaints Officer Subscriptions, PO Box 1021, 7940 KA Meppel
- Email: mediation@quasir.nl regarding Complaints Mediation
- By phone: 06-48445538 (9.00am to 17.00pm Mon to Fri)
- Quasir's complaints procedure
- More information about Quasir can be found at: quasir.nl
Complaints Committee Quasir
If the above does not sufficiently contribute to resolving your complaint, you can submit your complaint to the Quasir Complaints Committee.
Telephone number: 06 823 667 72 (9.00am to 17.00pm Mon to Fri).
Email: officialsecretary@quasir.nl
