First, view the 'create an account in Solvio' manual on this page on our website.
Check the frequently asked questions on the Solvio website to see if the answer to your question is listed there. If you do not find the answer, please contact the Solvio helpdesk: 050 210 02 55. The helpdesk is available Monday to Friday from 08:00 to 18:00.
Solvio employees cannot assist you with substantive questions, as they do not have access to your file. In that case, please contact the C-support secretariat at 0734400440. The secretariat is available Monday through Thursday from 9:00 AM to 12:30 PM and from 1:30 PM to 4:30 PM, and on Friday from 9:00 AM to 12:30 PM.