It is possible that you have forgotten your password or that your Solvio password no longer works after a period of time. Due to security policy, Solvio requests that you create a new password after a period of inactivity of 6 months. In both cases, you can create a new password by taking the following steps:
- Go to the Solvio login page and click on the link 'I can no longer log in'.
- Enter your username or email address and click 'Submit'.
- You will receive an email that will allow you to reset your account.
Read more about the online file in Solvio here.